24-hour assistance: 0800 000 246

Frequently Asked Questions

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What should I do first when a death occurs?

Call our 24-hour line on 0800 000 246. We will guide you calmly through the immediate steps and arrange the respectful transfer of your loved one into our care, at any hour.

How much does a funeral cost?

Costs vary depending on your choices — the type of service, casket, transport and additional needs. We offer options for every budget and provide clear, written quotations with no hidden fees.

Can you transport my loved one to another province?

Yes. We arrange dignified repatriation and transport anywhere in South Africa, and cross-border where required, so your loved one can rest at home.

Do you help with funeral cover claims?

Absolutely. We assist with submitting funeral policy and cover claims quickly, and help with death registration and related documentation.

Do you respect cultural and religious traditions?

Always. We honour every culture, faith and family tradition, and work closely with your family and elders to arrange a service that reflects your customs.

Can I plan a funeral in advance?

Yes. Planning ahead brings peace of mind and eases the burden on your family. Contact us to discuss a pre-arranged plan tailored to your wishes.